Hand & Stone Massage and Facial Spa Canada

Hand & Stone Massage and Facial Spa Canada

Hand and Stone Massage and Facial Spa is a spa franchise founded in the United States in 2004 by John Marco. The Canadian master franchise is held by Gigi and Brett Harding, with head office in Richmond Hill, Ontario, and the Canadian business has been trading since 2008.

Spas offer therapeutic massage, facials, waxing and laser hair removal, delivered by registered massage therapists and estheticians. Named services include Swedish, deep tissue, hot stone, prenatal, sports and couples massage, and facials using Dermalogica products.

There are roughly 36 spas in Canada. Ontario accounts for the large majority, with additional locations in Alberta, Saskatchewan and Nova Scotia. System-wide across North America the brand reports over 500 locations.

The commercial model is built on introductory-price trial visits converting into a low-cost monthly membership, which produces recurring revenue rather than relying on repeat walk-in bookings. The franchisor sets a minimum net worth of $750,000 and minimum liquid capital of $150,000, with a royalty of 6 percent of gross sales and a 4 percent advertising fund. Training runs two weeks or more. Franchise sales are made by prospectus only.